PRIVACY POLICY

GDPR (General Data Protection Regulation)

As of 25 May 2018 a new Data Protection Policy has come into force on 25 May 2018. It is an EU wide regulation that will remain part of the British Law after Brexit. It replaces the Data Protection Act of 1998 and 2003.

The Heathfield and Firs Surgeries, in accordance with GDPR will ensure:

  • Data is processed lawfully, fairly and in a transparent manner
  • Data is collected for specified and legitimate purposes and not processed further than is necessary
  • Data is accurate, relevant and it kept up-to-date
  • Data is retained no longer than is necessary for processing purposes
  • Data is processed lawfully and securely

The Heathfield and Firs Surgeries have a legal basis for processing confidential health care data for the provision of direct care.

The Heathfield and Firs Surgeries will use your data for other legal bases for processing data for purposes other than direct care are:

  • Clinical audits
  • Medical Research: your consent will be asked for this use.
  • Legally required reasons (CQC, Court Orders, Public Health, NHSE)
  • National Screening Audits

The Heathfield and Firs Surgeries will process your data lawfully, fairly and in a transparent matter for the provision of direct care. For this purpose we share your data with other care organisations who are involved in your direct care (eg hospitals, community care organisations). By law, we are obliged to share your data for national screening audits and for example with Public Health, to help research develop better health care.

As patient you have a right to:

  • Access your medical record: please ask at reception as to the different ways and protocols to do this.
  • Object to sharing your record (please see above): please ask at reception for a form
  • Rectification, Objection and complain to the Information Commissioner

On our home page, the Heathfield and Firs Surgeries have publicised a shortened Privacy Notice. Please follow links for detailed Privacy Notices:

Privacy Notice Direct Care

Privacy Notice Emergencies

Privacy Notice National Screening Programmes

Privacy Notice Summary Care Records

Privacy Notice Public Health

Privacy Notice Care Quality Commission

Privacy Notice Payments

Privacy Notice NHS Digital

Privacy Notice Risk Stratification

Privacy Notice Safeguarding

 


 

Website Privacy Policy

We are committed to protecting the privacy of all individuals using this website.

This policy explains how we use any personal information we collect from you through this website.

 

Collection of personal information

You can access most of the pages on our website without giving us your personal information. However, you may choose to provide us with your personal information on some pages of the website by completing an on-line form.

By submitting your personal information, you consent to our use of the information as set out in this privacy policy.

 

Use of personal information

We shall use any personal information you give to us, in accordance with this policy, and with any additional statements appearing on forms used for submitting your personal information. We shall not disclose your personal information to any third parties without obtaining your prior consent unless we are required by law to do so. In particular:

We shall use your personal information to administer, and may respond to, your request.

We shall securely store the information you supply together with any response we may provide.

If you contact us regarding the website we may use your details to reply to you. If you make a comment or complaint about other aspects of the service we may use your details to investigate your comments.

 

Website privacy

This website uses https to ensure data is encrypted in transmission. This encryption, known as TLS encryption protocol, allows us to protect your privacy. You can usually verify that the page is encrypted by seeing a small lock symbol in the upper left corner of your browser and the website address is prefixed with https://.

 

Data storage

All data obtained by us is held and used in compliance with the Data Protection Act 2018.

 

Cookie Policy

Please click here to read our Cookie Policy.

 

Links

This website contains links to other sites. We are not responsible for the privacy practices of third parties that run any other websites. Please refer to their own privacy policies for more information.

 

Access to your personal information

You have a right under the Data Protection Act 2018 to ask us to provide you with the information we hold about you and to have any inaccuracies corrected. If you would like to access a copy of your information, please contact the Practice Manager using the following contact details in the heading above.

Change your Contact DetailsConditions and TreatmentsFind Local Services

Self Help Advice and Tools

NHS 111

111 is the NHS non-emergency number. It's fast, easy and free. Call 111 and speak to a highly trained adviser, supported by healthcare professionals.

Patient Survey

How likely are you to recommend this Surgery to friends and family if they needed similar care or treatment? Please spend 2 minutes to take the Friends and Family Test.

NHS (nhs.uk)

The NHS website. Take control of your health and wellbeing. Get medical advice, information about healthcare services and support for a healthy life.

Patient UK

Patient is one of the most trusted medical resources online, supplying evidence based information on a wide range of medical and health topics to patients and health professionals.

Top of Page