If the doctor gives you a signed prescription in the surgery we can dispense this immediately, providing it is in stock.
PLEASE THAT DUE TO HIGH DEMAND WE CANNOT MEET THE 3 DAYS TURNOVER FROM PRESCRIPTION TO MEDICATION. PLEASE ALLOW 5 DAYS BEFORE TRYING COLLECT. WE APPRECIATE YOUR SUPPORT AND UNDERSTANDING.
We regret that we cannot accept telephone requests because of the dangers of mistakes, and the high volume of requests.
Repeat prescriptions are medications which the doctor has entered on the computers system, giving prior authorisation, usually on a monthly basis, for a predefined time limit. The patient will have a white printed list which should be used to order repeats until the date for review which will be shown at the end of the list.
Repeat Prescriptions can usually be collected 2 working days (not 48 hours) after submission of the request.
Repeat requests should be placed in the white post box on the wall on the left when you enter the front door.
If you have several sheets of repeats, it is important that these are kept stapled together. Please remember to follow the instructions on your list and TICK each item you require (not cross). You may post your repeat request form through the Surgery’s secured letter box.
If you are requesting a medication that is not on your repeat list you will need to write a letter to your doctor giving the detail of the medication you want and the reason why you are requesting it. Please ensure that you have written your name and address clearly on the letter.
Firs patients can deposit repeat requests at the High Street. However these need to be in a sealed envelope with “Firs Patient” written on the front. These prescriptions will then need to be collected at the Firs.
High Street patients can deposit repeat requests at the Firs Surgery. These too need to be in a sealed envelope with “High Street Patient” written on the front. These prescriptions will need to be collected at your own surgery (High Street) or chemist as indicated on the request form.
Currently, please be aware that our times may change on a daily basis, so if you are planning to collect medication please check the website before you set off.
Opening times:
Monday, Tuesday, Wednesday and Friday: 08.45 to 12.30 and 14.00 to 18.30
Thursday: 08.45 to 12:30 and 14:00-16:00
excluding Bank Holidays.
The Firs Dispensary will close from Monday 23 March 2020 and all Firs patients will now be able to collect medication from the High Street.
There may be different times to collect medication from the Dispensary in the High Street. This may change on a daily basis and we advise you to look at the website for updates.
As for now, the High Street Surgery Dispensary will be open as per normal, except for Thursday afternoons, where the Dispensary will be open from 2-4PM.
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