REPEAT PRESCRIPTIONS

Current or Acute Prescriptions

If the doctor gives you a signed prescription in the surgery we can dispense this immediately, providing it is in stock.

Repeat Prescriptions – High Street and Firs

We regret that we cannot accept telephone requests because of the dangers of mistakes, and the high volume of requests.

Repeat prescriptions are medications which the doctor has entered on the computers system, giving prior authorisation, usually on a monthly basis, for a predefined time limit. The patient will have a white printed list which should be used to order repeats until the date for review which will be shown at the end of the list.

Repeat Prescriptions can usually be collected 2 working days (not 48 hours) after submission of the request.

Repeat requests should be placed in the white post box on the wall on the left when you enter the front door.

If you have several sheets of repeats, it is important that these are kept stapled together. Please remember to follow the instructions on your list and TICK each item you require (not cross). You may post your repeat request form through the Surgery’s secured letter box.

If you are requesting a medication that is not on your repeat list you will need to write a letter to your doctor giving the detail of the medication you want and the reason why you are requesting it. Please ensure that you have written your name and address clearly on the letter.

Firs patients can deposit repeat requests at the High Street. However these need to be in a sealed envelope with “Firs Patient” written on the front. These prescriptions will then need to be collected at the Firs.

High Street patients can deposit repeat requests at the Firs Surgery. These too need to be in a sealed envelope with “High Street Patient” written on the front. These prescriptions will need to be collected at your own surgery (High Street) or chemist as indicated on the request form.

Opening times ( Heathfield Dispensary)

The dispensary is open Monday to Friday from 08.45 to 12.30 noon and 14.00 to 18.30, excluding Bank Holidays.

Opening times ( Firs Dispensary)

The Firs dispensary is open for collection of dispensed prescriptions on Monday, Tuesday, Wednesday, Thursday and Friday 09:00 to 12:30 and Monday, Wednesday and Friday from 15:00 to 17:30, excluding Bank Holidays.

If medication is needed and the Dispensary is closed, please refer to:

• Pharmacies in the Heathfield High street and Station Road: opening times Monday-Friday 9am-5:30pm, Saturday 9am-1pm
• Pharmacy Tesco Uckfield: Monday to Friday 6ma-12am, Saturday 10am-4pm
• 24 hours pharmacy Tesco Extra, Supermarket, Lottbridge Drove, Eastbourne, BN23 6QD, 0345 677 9243, Open 24 hours.
• Non Urgent: call 111
• In an emergency: call 999