As a patient of Heathfield and the Firs Surgery you may have a view on the things that matter in your local health service. Our Surgery’s Patient Participation Group is a selection of patients and practice staff who meet at regular intervals to decide ways to make a positive contribution to the services and facilities offered by the Practice.
To provide a means for patients to make positive suggestions about the Practice and their own healthcare.
To encourage health education activities within the Practice.
To develop self-help projects to meet the needs of fellow patients.
To help surgery staff man flu clinics, health promotion displays, etc.
To act as a representative group that can be called upon to influence the local provision of Health and Social Care in our area.
Since it was founded in 2010 Heathfield Patient Participation Group Committee has produced Newsletters, conducted surveys and encouraged changes in the Practice in response to patient concerns.
Would you like to have your say about the services provided at Heathfield Surgery but don't have the time to come to our meetings? Then you may like to join our Online Patient Participation Group and help us shape the future. We would like as many patients as possible to take part. Just send us your email address and we will be in contact once or twice a year to ask you for your views on what you think is important, ask your participation in our surveys or to tell you about our health promotions.
If you are happy to be part of this group please email our secretary at firstname.lastname@example.org The PPG will keep your email address in strict confidence and only use it for essential PPG business and as stated above.
A message from the Heathfield Surgery PPG Chairman; “Our group provides the link between patients and medical staff. We work to support our surgery team and improve the service offered to patients. Join us, and help us to help you”.
More information can be found at The National Association for Patient Participation website.
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