Covid-19 Out of Hours News

Heathfield Surgery, Heathfield High Street, Heathfield, TN21 8JD

The Firs Surgery, Little London Road, Cross in Hand, TN21 0LT

Tel: 01435 864 999

Contact Details

CONFIDENTIALITY

Confidentiality

We ask you for personal information so you can receive appropriate care and treatment. This information is recorded on computer and we are registered under the Data Protection Act. The practice will ensure that patient confidentiality is maintained at all times by all members of the practice team. However, for the effective functioning of a multi-disiplinary team it is sometimes necessary that medical information about you is shared between members of the team. Access to confidential patient information is given only to those NHS healthcare professionals who need it in order to provide a service to the patient. All staff working in the surgery are subject to stringent confidentiality requirements and no information from your record will be released to third parties outside the NHS without your specific consent.

 

Access to your Medical Records

All patients have the right to see what is kept on their medical record. If you want to view your record, please make a request in writing to the practice manager. You are also entitled to receive a copy of the information you have seen. Please note that a fee may be made for the administration and time involved.

Should your doctor decide that seeing your records might put your health at risk, you may only be shown part of your records or your request may be declined.

 

Concerns

If you have any concerns regarding the confidentiality of your personal medical records, or you would like further information. Please do not hesitate to discuss this with your doctor or the Practice Manager.