Covid-19 Out of Hours News

Heathfield Surgery, Heathfield High Street, Heathfield, TN21 8JD

The Firs Surgery, Little London Road, Cross in Hand, TN21 0LT

Tel: 01435 864 999

Contact Details


Access to your Medical Records

All patients have the right to see what is kept on their medical record. If you want to view your record, please make a request in writing to the practice manager. You are also entitled to receive a copy of the information you have seen. Please note that a fee may be made for the administration and time involved.

Should your doctor decide that seeing your records might put your health at risk, you may only be shown part of your records or your request may be declined.


Requests for Medical Reports for Extra-Curricular Activities

Please be advised that our GP's do not supply medical reports for patients who are partaking in extreme sports or ventures.  


It is helpful to notify us if you become a carer for someone or if you have a carer. We can give your some (contact) information about Care for the Carers. The organisation Care for the Carers is there to assist you with:

details of the services we offer to adult and young carers

  • information on Social Security and disability benefits for carers and disabled adults and children
  • a database of helpful services and organisations
  • a message board where you can share information and experiences


Change of Address

To keep your records up to date it is very important to notify us of any changes in your address. We ask that you do this in writing by:

  • Coming into the surgery and completing a form, especially designed for this, available from reception or online via our Change your Contact Details form.
  • Write a letter informing us about your new address

If there is a change of address, please inform the surgery of all family members that have moved.

If the Health Department cannot find a patient at a certain address, the surgery will be informed. We will then send a letter out asking the patient to get in touch within 30 days. If we do not get a reaction within this time period the patient will be removed from our list.